Shipping and Returns
You may return most new, unopened/unworn/non-washed items within 7 days of delivery for a full refund. Once an item is worn or washed we cannot accept returns. Many of our customers are fitness enthusiasts and as such most times garments get worn down more quickly than non-fitness enthusiasts since they come into contact with the ground, barbells, and so on.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply email firstname.lastname@example.org with the details of your order and the reason for the return and we’ll promptly get back to you with assistance.
We currently only ship within Canada. For international orders please visit www.livesore.net
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. Typically we aim to have your order shipped within 7-10 business days of receiving the order unless otherwise noted. We ship all orders via Canada Post.
Shipping Liability Statement
LiveSore customer shall not hold LiveSore liable for failure to make timely delivery on delivery date specified. Any statement by LiveSore as to probable date of delivery by carrier is a statement of opinion only and shall not be warranted in any manner. Products that LiveSore provides that are produced overseas will have no guarantee on exact delivery date as shipping/customs/delays are out of our control and the customer agrees that delivery dates are an estimate and not a guarantee. LiveSore shall not be liable for any delays in shipment or deliveries by LiveSore and or carriers. LiveSore shall act as an agent only for the above receipt and forwarding of parcels by the customers who name and address appears above. LiveSore assumes no liability of the successful completion of delivery of the parcel(s) accepted for shipment nor for the loss of damages by any cause in the parcels or the contents thereof. In the event of loss or damage to said parcel(s) LiveSore will act as an agent on behalf of the customer for the filing and processing of claims (unless client used their shipping account). It is hereby expressly agreed that LiveSore shall have no liability if any claim is denied or paid only in part by the carrier. Parcels are not covered for damage during shipment.